REVIEW Samsung UN55C8000
Let me start by saying that I do own this Samsung UN55C8000 TV, and it is replacing the c7000 model. About a month ago I walked into a local retailer and asked when the 3D sets were coming out, to my surprise they had just received the first shipment of C7000 3D ready sets from Samsung. After spending about a half an hour checking out the Samsung UN55C8000 TV, and asking a lot of questions I decided to take the plunge and purchase the Samsung UN55C8000 TV, 3D Blu-Ray player, and starter kit. My intentions were not to buy a new set that day, but it was getting to be time to upgrade anyway so I wanted to have something with some "wow factor" for a while. A friend and I loaded up the set and got the connections made, cracked a couple of beers and checked out my new investment. There were mixed reactions to say the least. Once the novelty of the 3D wears off you can be really critical of that model. Huge amount of "crosstalk" on the picture, and cloudy bright spots with "flashlighting" in the bottom two corners. Very disappointing. I went back to the store to look at the display model again and did not see a fraction of the issues that my set was showing. The salesperson said that the Panasonic Plasma should be coming in any day and they expected it to be light years ahead of the Samsung in picture quality, black level, no crosstalk, etc.
After a week or so I went in to see the Panasonic that was now also on display only to see the same issues with crosstalk in 3D. The 2D experience on the Panasonic was quite good but at the time the only size available was 50", and I was replacing a 62" set and really didn't want to make that drastic of a change. So on bright pictures the Samsung was absolutely stunning! In a dark room while watching a dark movie the picture was just unacceptable for a TV in this price range. At this point I figured that I would return the TV, and wait for one of the larger Panasonic's to hit the stores.
Then I saw that the C8000 was being released earlier than expected, and had new technology called Pinpoint Dimming. After doing quite a bit of reading reviews, and others' experience with the Samsung locally dimmed set's I decided to give Samsung another chance before going to Plasma. Amazon had the TV for sale before my local retailer so I placed the order and crossed my fingers that I would not be returning two new TV's instead of one. Well let me wrap this up by saying that I am sooooo glad that I made this choice! The C8000 is absolutely stunning in aesthetic quality, and is the best picture quality I have probably ever seen! Dare I say it is even better than the 8500 from last year that gets such great reviews. There is no flashlighting, the black levels are completely pitch black, and as another reviewer already stated, once you get the picture dialed in the way you like it there really is no comparison. Everyone that sees the TV in my house has to stop and watch for a while, in fact, the downside to owning it is that I can't get people to go home!
Now with that being said, there are some minor observations that would be different in a perfect world. If you put this set in a large room and watch it from a large angle you will lose some of the black levels, and for the price it really should have wifi built in. Also, in the menu's it seems that some settings should be grouped together under the headings, so you have to jump around in the menu's a bit to get your set dialed in, but this is typically not something you will be doing all the time. Other than that I really can't see a problem with it. When considering the C7000 or C8000 do yourself a favor and choose the latter. Even if this set was hundreds of dollars more it would be worth it. This one will be hard to beat.
UPDATE: After having the TV for about a week it started having some technical issues like switching sources randomly, and changing the picture settings for no reason. Samsung tech support was very good and we thought initially the problems were being caused by the Logitech remote I use, however after increased tech issues the TV had to be returned. Being that the picture quality is so exceptional on this set I have already replaced it with another one of the same model purchased at retail (for much less money actually) and am keeping my fingers crossed that this one does not have any technical issues. I am leaving my review at five stars simply because every so often you can get a bum product, or something could have happened during shipping, but have to say that Samsung, and Amazon have been really great about taking care of me on this, and the picture quality really is very good. Reading the other reviews I am surprised that anyone would not give this a five star rating. When replacing my C8000 I checked out one of the last B8500's still available, and side by side I have to say that not only me, but most people in the store were more impressed with the C8000. By the way, I have owned several products that C-net gave very high ratings that I had no success with, and vice versa, so I really think it comes down to your own expectations on a purchase like this.
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